FAQ

What should I know before I choose a new apartment home?

A lease is a basic agreement between you and the owner of the community. The lease is legally binding and enforceable through the legal system. If the resident chooses to move out before the end of the lease terms, the resident could still be responsible to pay the remainder of the lease agreement.

What deposits are required?

Your deposit will depend on the outcome of your rental application review. Deposits start at $250 for a 1 bedroom, $350 for a 2 bedroom, $450 for a 3 bedroom, and $550 for a 4 bedroom. Deposits will be refunded after final inspections are completed with no damages to apartment home or outstanding charges.

What is included in the monthly rent?

Trash removal, 24-hour rapid response maintenance, pest control, professional on-site management and access to all amenities are included in your monthly rent.

What type of apartments are available?

Pinetree Gardens and Colonial Oaks Apartments offers 1, 2, 3 and 4 bedroom floor plans. Ask our leasing specialist which floor plan may work best for you based on what you are looking for in your new apartment home.

Is renters insurance required?

No, however it is encouraged. Renters insurance is a policy you can purchase to protect your personal property as the management/landlords are not responsible for replacement to tenants. Replacement of your belongings if they are damaged, lost, or stolen could be covered. We do not promote any specific insurance coverage company to use.

How close is the community the UF and SF campus?

We are less than two miles away from the University of Florida campus, we are also less than five miles away from the Santa Fe campus.

When is rent due?

Rent is due on the 1st of each month and will be considered late on the 4th. There are late fees of $50.00 on the 4th and $10.00 each day after until paid in full. Online rental payments through the Resident Portal App can be automatically set up.

Do you allow short-term leases?

We offer lease terms ranging from 8-13 months. For any lease term under 11 months, there are additional charges.

What is your pet policy?

We are pet friendly with no breed restrictions up to 80 lbs. The pet fee ranges from $250-$350, and pet rent ranges from $25-45. Both pet fee and pet rent are dependent upon the age and weight of your pet.

Do you allow reassignments?

Yes. However, the resident will be responsible for finding his/her own reassignment. Once someone has agreed to take over the lease, both parties will work with the leasing team to complete any necessary paperwork.

Do I have to pay for parking?

No. Parking is first come, first served.

When is move-in day?

Please call our office for move in and move out dates.